Multi-person Multi-tasking
Me: “Thank you for calling [Company]. How may I help you?”
Customer: “You guys clean my pool and I was wondering if you could do me a favor. Would you have your pool cleaner pick up my dry cleaning and bring it to my house when he comes to clean the pool?”
Me: “Ma’am, that’s not a service we offer.”
Customer: “But it’s just right down the street.”
Me: “Ma’am, first of all we would need the ticket they give you to pick up your clothes. Have you thought about getting a personal assistant? I have the name of a company who–”
Customer: “FINE! I’ll just get the landscaper to do it!” *hangs up*
This story is part of our Outrageous Requests roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
