Much Ink Shall Be Spilled Over An Honest Customer
I used to work at an office supply store. I wasn’t regularly a cashier but filled in when needed.
I was filling in for the regular cashier’s break when a woman came up with a fairly large order. Some things didn’t want to scan, so the whole thing was a bit of pain. The total was $75 more than she expected.
I ran through everything and found it was mostly a box of printer ink driving the price — two had rung up. She said she only had one. I looked through the bags and only found one. The normal cashier had come back, so I had her double-check and she only found one. I deleted the extra from the total and the customer went on her way.
Normally, this is where I find out we got scammed, right? Well, the customer came back the next day, holding the phantom box of printer ink.
Customer: “Yeah, so, you know how this rang up twice? Guess I had two. I, uh, don’t need it. Here.”
I guess there are some honest people still.
Question of the Week
Have you ever served a bad customer who got what they deserved?