Much A-Brew About Nothing
(A customer orders a bottled iced tea, the label of which covers most of the midsection of the bottle.)
Customer: “Excuse me?”
Me: “Yes?”
Customer: “I’ll have you know that this iced tea is a ripoff.”
Me: “What do you mean?”
Customer: “Well, I hardly drank any, and the tea is already down to the bottom!”
(He points to the tea visible at the bottom of the bottle.)
Customer: “This is an outrage! I demand a refund or a refill.”
Me: “Sir, just because you can’t see it, it doesn’t mean that it doesn’t exist.”
Customer: “What the h*** is that supposed to mean?”
Me: “It means that the rest of the tea is hidden by the label.”
Customer: “Oh. Thanks.”
Question of the Week
Have you ever served a bad customer who got what they deserved?