MSRP: My Suggested Retail Price
Customer: “Ooh, don’t you have lovely eyes? You’re like a little china doll!”
Me: “Uh, thanks… Is that like a porcelain doll?”
Customer: “Yes! Yes! A porcelain doll! From Europe! Your skin is so pale, and your eyes are so big! Oh, my, you do look just like a china doll! I bet you have so many different outfits! And a little house! And lots of hats!
Coworker: *joking* “Actually, she’s a collector’s item. Very rare. A one-off, in fact.”
Customer: *to me* “LIFT UP YOUR HAIR!”
Me: “Why?!”
Customer: “I need to see your stamp of authenticity!”
Question of the Week
Have you ever served a bad customer who got what they deserved?