More Than You Bargained For, Part 5
Customer: “Just this DVD please.”
Me: “Okay, that will be $5.35.”
Customer: “No, I found this in the $3 DVD bin; it’s $3!”
(There are two DVD bins, one for $5 DVDs, and one for $3 ones. All DVDs have a sticker clearly showing their price.)
Me: “Well, sir, it could have been placed their by another customer, but it is still $5.”
Customer: “That is bull-s***! I don’t care what another customer did! I found it in the $3 bin, and I want it for $3!”
Me: “Sir, if you found a $3 DVD in that $5 bin, would you pay $5 for it?”
Customer: “F*** no! That’s stupid! Why would you—” *light bulb goes on* “—well, this is still bull-s***!”
Question of the Week
Have you ever served a bad customer who got what they deserved?