More Bad Customers Than You Can Fit Through A Cable

It’s 2003. Many of our customers are difficult, irrational, and bizarre. I’m still fairly new and learning but I’m already burnt out dealing with the crazies.

Customer: “I need some of that cable you use to connect a TV to cable service.”

I am instantly happy to have a customer ask for something when I know the exact item they need and where to find it.

Me: “Coaxial cable? Sure! It’s right down th—”

Customer: *Angry, yelling* “I DON’T CARE WHAT IT’S CALLED! JUST TELL ME WHERE IT IS!”

I point down the aisle — we just so happen to be standing at the end of the correct aisle — and state flatly:

Me: “Down there.”

I walked off without another word. You just can’t win when you work retail.