Morbid Curiosity Killed The Cat
(I answer a crisis hot line for suicide, depression, drugs, or any sort of thing they want to talk about.)
Me: “[Crisis Line]. My name is [My Name]. Do you feel comfortable sharing your first name?”
Caller: ”Do people really ever call this line?”
Me: “Yes, they certainly do. What’s on your mind today?”
Caller: “Well, that’s stupid. Do you just listen to depressed people all day?”
Me: “I listen to whatever is on their mind. That’s what we’re here for.”
Caller: “You should just tell them to off themselves.”
Me: “Sir, if you would like to speak to an operator, I’m right here. If you are prank calling us, that is a misdemeanor and we will prosecute.”
Caller: *obviously faking it* “Oh… well, you see… my… um… my… cat… died.”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?