Monitoring The Situation, Part 7
While assisting the help desk at work, replacing a computer monitor, the end user asked me:
User: “You’ll be able to transfer all of my desktop shortcuts over to the new one, right?”
Me: “Well, it’s only the monitor I’m changing, so no need to worry about that.”
User: “But you will transfer them… right?”
Me: “Yeah, sure. It’ll be fine.”
When I plugged the new one in, and he saw all of his icons and documents exactly where he left them (there were a lot), he let out a sigh of relief.
User: “Wow! You put them back so fast! How did you know I kept them in that order? You must be so smart!”
Me: “I have my moments…”
Related:
Monitoring The Situation, Part 6
Monitoring The Situation, Part 5
Monitoring The Situation, Part 4
Not Properly Monitoring The Situation, Part 3
Not Properly Monitoring The Situation, Part 2
Not Properly Monitoring The Situation






