Mom’s Attitude Floored You
(A small boy, aged about six or seven, and his mother approach the counter.)
Mother: “What cake would you like?”
Boy: “That one.” *points to the last chocolate éclair in the shop*
(As I am taking it out of the display, I drop it on the floor.)
Me: “I’m so sorry. That was the last one we had.”
Mother: “Oh, don’t worry. We’ll take it anyway.”
Me: “I really can’t sell it to you; it’s been on the floor. I’m sorry.”
Boy: *excited* “Wait. Mum, you’re going to let me eat something that’s been on the floor? Really? Oh, wow, that’s great. Thanks, Mum! Wow!”
Mother: “I don’t usually let him…”
(I just gave them the cake.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.