Mom Is Being A Dips***
Customer: *pointing to the buffalo chicken dip appetizer on the menu* “Are these boneless?”
Me: “The buffalo chicken dip? Um…Yeah, it’s a dip; it doesn’t have any bones.”
Customer: “Okay, my kids will get that.”
(About ten minutes later, I deliver the appetizer.)
Customer: “I didn’t order this!”
Me: “This is the buffalo chicken dip.”
Customer: “You said it was boneless wings! This is dip!”
Me: “I’m sorry for the misunderstanding, ma’am, but we don’t actually have boneless wings. I’ll take these off the check for you right away.”
(I move to take the appetizer back.)
Customer: “Oh, you don’t have to take it! My kids will eat it.”
(I came back later and they’d eaten every bite. The kids told me they absolutely loved it. So basically, the woman got what she ordered, but didn’t have to pay for it because she couldn’t be bothered to read the description on the menu.)
Question of the Week
Have you ever served a bad customer who got what they deserved?