Mogwai, Mo’ Problems
(Note: I work as IT support for hospitals and private practices.)
Me: “Thanks for calling. How may I help you?”
Nurse: “The doctor’s computer is broken.”
Me: “What’s wrong with it?”
Nurse: “Documents are no longer printing. Everything worked fine this morning. I think it’s gremlins.”
(I chuckle at the reference and get connected to her computer. It’s a simple fix, so it doesn’t take me long at all.)
Me: “There you go. Good as new.”
Nurse: “It’s working! What did you do?”
Me: “I opened the blinds and flooded the computer with sunlight, hopefully killing off all the gremlins!”
Nurse: *laughs* “Well, okay. Anything I can do to prevent this issue in the future?”
Me: “Don’t feed your computer after midnight?”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?