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Mogwai, Mo’ Problems

| Working | May 18, 2013

(Note: I work as IT support for hospitals and private practices.)

Me: “Thanks for calling. How may I help you?”

Nurse: “The doctor’s computer is broken.”

Me:  “What’s wrong with it?”

Nurse:  “Documents are no longer printing. Everything worked fine this morning. I think it’s gremlins.”

(I chuckle at the reference and get connected to her computer. It’s a simple fix, so it doesn’t take me long at all.)

Me: “There you go. Good as new.”

Nurse: “It’s working! What did you do?”

Me: “I opened the blinds and flooded the computer with sunlight, hopefully killing off all the gremlins!”

Nurse: *laughs* “Well, okay. Anything I can do to prevent this issue in the future?”

Me: “Don’t feed your computer after midnight?”

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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