Misunderstanding Headwind
(I am selling an airline ticket to an elderly woman for her first trip on a plane.)
Me: “Would you prefer a window seat or an aisle seat on the plane?”
Customer: “Oh, I think I’ll take an aisle seat. I plan on getting my hair done before the trip and I don’t want it blowing around.”
Did you find this story using our Airline Staff roundup?
Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?
