Misunderstanding Headwind
(I am selling an airline ticket to an elderly woman for her first trip on a plane.)
Me: “Would you prefer a window seat or an aisle seat on the plane?”
Customer: “Oh, I think I’ll take an aisle seat. I plan on getting my hair done before the trip and I don’t want it blowing around.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?