Mistaken Shaken Medication
(I am counseling a customer who is receiving a prescription for her child’s strep throat. As she’s signing for the prescription, I give her directions on the medication.)
Me: “It needs to be shaken well.”
(All of a sudden, she starts shaking the electronic pen that is attached to the signature pad. After a moment she stops.)
Customer: “You meant shake the medicine, didn’t you?”
Question of the Week
Have you ever served a bad customer who got what they deserved?