Mission: Impossible
Customer: “I just locked my key in my car in front of the shop.”
Me: *I pick up some stuff* “Not a problem. I’ll pop it open for $5.00.”
Customer: “What are you going to do with that stuff?”
Me: “Open your car.”
Customer: “It’s a brand new Mercedes. I just drove it here from the dealer. You can’t touch it!”
Me: “Then how do I open it?”
Customer: “That’s your problem.”
Me: “Actually, it’s not; I didn’t lock the key in your car.”
Customer: “You have to open it.”
Me: “Watch me not open it.”
Customer: “Okay, then, but if you make any scratch or mark at all then you will have to pay Mercedes to repaint the whole car. That will cost thousands.”
Me: “So, if I’m successful I get $5.00, but if I make the smallest error it will cost me thousands of dollars?”
Customer: “Yes.”
Me: “Your car might just be there forever.”
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Tell us your story about a customer who couldn't understand the most simple concept.
