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Missed Out On Good Customer Service By A (Lan)Yard

, , , , , | Working | November 30, 2021

I’m shopping for a few things for my baby. I need some help but realise there is no one wearing a uniform. In fact, I can’t recall there ever being a uniform here. I search the floor and give up. I take the rest of my things to the tills.

Cashier: “Did you find everything you needed today?”

Me: “Actually, I couldn’t find anyone to help me, so I did struggle.”

Cashier: *Really defensively* “Actually, we all wear lanyards. So maybe look out for those next time!”

Me: “You mean the lanyard that you and everyone at the tills are not wearing?”

She looked down at herself and then at her friends. None of them were wearing lanyards or anything with the company name on.

I ended up looking for the rest of my items online. I found a site way cheaper so I didn’t need to go back to the store. Eventually, I guess most people did the same, as the store closed a year later.

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