Missed Opportunities
(I’m currently on the line with a male representative. Please note that I am female.)
Representative: “Can you please state your name for me?”
Me: “Yes, it’s [name].”
Representative: “Thank you, Mrs. [name]. Let me look into your account for you.”
Me: “Okay, cool, but it’s Miss, not Mrs. I’m not married.”
Representative: “Oh, I’m sorry about that.”
Me: “Me too.”