Missed Calls Means Missed Meals

(I am a delivery driver for a restaurant.)

Me: *calling customer but no response* “Hi, this is [My Name] with [Restaurant]. I am having difficulty finding your house, so if you could call me back, that’d be great. Thanks.”

(An hour goes by, and I call my manager because the customer won’t pick up his phone. Now my manager and I are both calling.)

Manager: *finally gets through* “Hi, my driver is having difficulty finding your location.”

Customer: “Yeah, I see the thirty missed calls and two voicemails. We’re supposed to be eating now; why aren’t they here yet?”

Manager: “I’m sorry. The driver had a difficult time finding your address.”