Miracle On 24th Street

(I had activated a phone for a new customer with a standard two-year agreement. The next day, she comes back into the store, clearly irritated.)

Me: “Hi, welcome back. How is your new phone working?”

Customer: “You messed up my contract. You need to fix it.”

Me: “Okay, what is the problem with your contract?”

Customer: “You said I had a two-year contract, but on this paperwork, it says 24 months. You need to fix it.”

Me: “Ma’am, there’s nothing wrong with the contract.”

Customer: “Yes, there is. You said two years and this says 24 months!”

Me: “Ma’am… how many months are in a year?”

Customer: “Twel–oh…well, now I feel stupid!”