Minus 25 Degrees For Plus 25 Minutes
(The following takes place on a day when the temperature is -25 degrees Celsius.)
Me: “Hi, can I get a cab at [Address], please?”
Dispatcher: “Is that an apartment or a house?”
Me: “It’s a townhouse, but the complex I live in can be confusing. It would probably be best for me to meet the driver in the parking lot.”
Dispatcher: “Sounds good.” *goes to hang up*
Me: “Oh, I’m sorry, do you have any idea how long it will be?”
Dispatcher: *annoyed* “I don’t know. Why do people always ask me that?”
Me: “Well, in my case, it’s because I can’t see the parking lot from my window. I’m going to be standing outside… in Canada… in the winter… and I want to be out there for as little time as possible.”
Dispatcher: “Well, I dunno… 5-30 minutes, anyway.” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.