Mini Problem, Major Meltdown  

, , , | Right | December 9, 2019

(I opened my own cell phone repair store six months ago. After I close my store, I have calls automatically re-routed to my cell phone. I get this call at 7:30 pm, two and a half hours after closing time:)

Caller: “I have an iPad Mini. I dropped it and the glass is cracked. Can you fix it?”

Me: “I’m sorry but we do not repair the iPad Minis. We won’t even touch them.”

Caller: “Why the h*** not? I want this thing fixed!”

Me: “We do not repair the iPad Mini because the internal wires are glued to the bottom of the screen. This means that we would tear out all the internal wiring if we tried to remove the touch screen.”

(I’m trying to dumb it down.)

Caller: “Your website says that you repair iPad Minis! It says, ‘iPad 1, 2, and 3’!”

Me: “Our website says that we repair the iPad 1, 2, 3, and 4. We do not have the iPad Mini on our website and have never offered this repair.”

Caller: “Who else repairs them?”

Me: “I’m sorry, but there is no one who will touch an iPad Mini.”

Caller: “I want it fixed. GRRRRR!” *starts moaning and growling into the phone at this point*

Me: “We do not repair the iPad Mini.”

Caller: “GRRRRR! F*** YOU!” *click*

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