Milking A Complaint For All It Weighs
(I’m checking out an older woman at the register.)
Customer: “Can you bag these light for me?”
Me: “Sure thing.”
(After several bags worth of items, she has no complaints. I then ring up a gallon of milk for her, and place it in its own bag.)
Customer: *angrily* “Did you not hear me earlier? I asked for these bags to be light. Do you want me to break my arm?”
Me: “Ma’am, there is only one item in that bag.”
Customer: “You’re trying to break my arm! Supervisor! I need a supervisor right now!”
Supervisor: “Can I help you with anything?”
Customer: “He’s trying to kill me! I asked for light bags, and he made this one too heavy. He refuses to redo it!”
Supervisor: “Ma’am, there is only a gallon of milk in that bag. Would you like him to pour out half of the milk for you? That is the only way I see to make that bag lighter.”
Customer: “I’m calling your manager and getting both of you fired. You belong in h*** for trying to kill me!”
Did you find this story using our World Milk Day roundup?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
