Might We Suggest Some Buckets
Tech Support: “Thank you for calling [Tech Support]. This is [Name]. How can I help you?”
Customer: “Oh, my God, my water pipes burst open over my server room! What the h*** do I do?!”
Tech Support: “Your office water pipes burst over your server room?”
Customer: “Yes! What the h*** do I do?!”
Tech Support: “Call the fire department! Why are you calling me?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?