Might As Well Quintuple-Check…
Billing, Government, Ignoring & Inattentive, Massachusetts, Money, Town Hall, USA | Right
| May 31, 2024
I work in the Collector’s office for a municipality.
Me: “Collector’s Office, can I help you?”
Caller: “I’m calling to find out my past due water balance for [address].”
Me: “Sure, one moment… As of today, the balance is $52.38.”
Caller: “How much?”
Me: “$52.38.”
Caller: “How much of that is past due?”
Me: “All of it. It was due a month ago.”
Caller: “Okay, and what is the amount?”
Me: “$52.38.”
Caller: “Okay. What is the payoff amount?”
Me: “$52.38.”
Caller: “And what is the past due balance?”
Me: “$52.38.”
Caller: “And what do I owe as of today?”
Me: “$52.38.”
Caller: “Okay, thank you!”
