Might As Well Have Been Speaking French
(My husband and I are ordering lunch at a soup and salad place. He and I are both standing at the counter, ready to order.)
Cashier: *to me* “Hi. What can I get for you?”
Me: “I’d like the [special] with the tomato bisque and the chicken and bacon cobb salad.”
Cashier: “Okay, the tomato bisque and the chicken pot pie.” *starts to enter it into the system*
Me: “No, the chicken and bacon cobb salad.”
Cashier: “Oh, sorry about that!” *corrects the order* “Would you like French or multigrain for your bread?”
Me: “French, please.”
Cashier: “That’ll be [price].”
Husband: “I’d like to order, too.”
Cashier: “Oh, I’m sorry. I just assumed you were sharing!”
(Their special comes with half sizes, not an amount of food you split between two people. My husband and I exchange a look.)
Husband: “Can I get the [special] with broccoli cheddar and the three-cheese pesto sandwich, please?”
Cashier: “Okay, that’s [price]. For here or to go?”
Me: *hands him my card* “For here.”
Cashier: *talking to himself* “Okay… to go.”
Me: “No, for here.”
Cashier: *hands the card back* “Oh, for here! Sorry about that.”
(A little while later, they called our order. He gave my husband a multigrain roll. Neither of us wanted to talk to the guy again, so I just gave him mine.)
Question of the Week
Have you ever served a bad customer who got what they deserved?