Microsoft Doesn’t Works

I work at a software company doing tech support for specialized software used by county mental health clinics to do their client and accounting tracking.

We have a client call us, asking for help installing MS Word. I explained that we didn’t support it, that they didn’t pay us to support it, and that she should call a PC support company.

She whined that she didn’t know any, and we should do it. We ended up sending one of our programmers, at $90 an hour (in 1992) to feed 30 diskettes into ONE machine whenever it asked for one.