Microphone Needs Micro-Thinking
A user through chat support informs me that no one hears him whenever he talks through Skype calls. I go through the regular troubleshooting steps for almost twenty minutes but nothing seems to work.
User: “Do you think nobody can hear me because I don’t have a microphone?”
Me: “Do you have an internal microphone?”
User: “How can I know?”
Me: “Are you contacting me through a laptop or a PC?”
User: “A PC.”
Me: “Oh… Then please buy a microphone and try again.”
User: “Okay. Thank you.”
Me: “Welcome.”
Question of the Week
Have you ever served a bad customer who got what they deserved?