Mess With This Customer And It Won’t Be Pretty

| Adelaide, SA, Australia | Working | May 27, 2013

(I work in a girly clothing store. My regional manager bullies me because I’m not “pretty” the way other girls who work there are, and has tried to get me to quit through numerous avenues of bullying tactics. Today, she’s told me she’s going to transfer me to a store three hours away, in another attempt to get me to quit. I’m really upset but holding it together outwardly.)

Elderly Customer: “Hello dear, can I say something to you?”

Me: “Of course!”

Elderly Customer: “I really love that thing.” *points to my lip ring* “It’s just wonderful. You young people, I love the way you have the piercings and the tattoos. I would have done the same if I could have, at your age.”

Me: “Oh, thank you!”

Elderly Customer: “I’m 89 years old, you know! Perhaps I still have time to get one of those piercings.”

Me: *laughing* “You’re never too old to do what makes you happy!”

(At this point, the awful manager comes and hovers nearby, staring at me and clearing her throat. It’s clear she thinks I’m wasting time with someone who won’t spend money in the store… never mind the fact there’s only one other person in there.)

Nasty Manager: “[My name], it’s time for you to actually do some work now.”

Elderly Customer: “Miss, she’s serving me right now. I’ll thank you to mind your own business.”

(I’m speechless, almost teary at having someone stand up for me on such a bad day.)

Elderly Customer: “Well, thank you for talking to me. I’m obviously too old for this shop, but I do so love to keep in touch with you young ones. I’m going to buy something, just to shut that nasty woman up. I’ve been watching how she speaks with you.”

(She leaves, and in the minute or two we spoke, has completely made my day. The best part is that my awful manager overheard the whole thing. A few weeks later, I received a big payout for her attempt to bully and unfairly dismiss me—enough to quit and find a new job. My awful manager lost hers!)

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