Member-Slip

(I recently started working as a cashier at a membership-based store that requires cashiers to slide a membership card to begin a transaction. A group of guys come up to my register.)

Me: “Hi, can I get your card, please?”

Customer: “My what?”

Me: “Your membership card? I need it to ring you up.”

Customer: “What? We just want to check out.”

(His friends are behind him, snickering at this point.)

Me: “In order for me to ring you up, I need your membership card…”

Customer: “What are you talking about? Just ring us up!”

Me: “Are you guys members? You need to have a membership to shop here.”

Customer: “We don’t want a membership; just ring us up.”

(His friends were all laughing behind him. We went back and forth a few times before I got a supervisor, who also tried to explain it, before eventually just using a spare membership card on them, something that we are not allowed to do. I forgot all about it until years later, when I read a story on Not Always Working about a cashier that wouldn’t ring some guys out and instead just kept yelling, “Your card! You should have a store card!” who may possibly be me…)