Member-Slip, Part 2

, , , | Right | June 25, 2020

I am a cashier. At the beginning of every transaction, we ask the customer if they have our membership card. If not, we offer to make it, as it’s free and never expires. Most people agree. 

The first step is asking for an email address so it can be registered in our system, but we can immediately unsubscribe the person if they don’t want to receive promotional info from us.

Me: “Hello! Do you have our store card?”

Customer: “Nope.”

Me: “Would you like one? It’s free and only takes a minute.”

Customer: “Okay, sure!”

Me: “All right, I’ll just need your email—”

Customer: “Oh, I don’t want to receive any emails.”

Me: “Okay, I’ll put that in and you won’t—”

Customer: “Then why do you need it?”

Me: “So it can be registered in the store, and if ever you forget your card, we can find it in the system that way.”

Customer: “Oh, okay.”

The customer says nothing else.

Me: “Okay… so, your email address is?”

Customer: “I don’t want to receive emails.”

Me: “You won’t.”

Customer: “Then why do you need my email address?”

I wish I could say this was an isolated incident.

Related:
Member-Slip

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