Meet Huggles And Try Not To Smile

, , , | Right | March 7, 2021

I’ve been working a mostly uneventful shift for most of the day, mainly greeting and seeing off customers or guiding them in the direction of different areas of the store. What I couldn’t count on, however, was this wonderful exchange.

A woman and her son, likely around two or three, approach the concierge area where I’m based.

Me: “Hi! Did you need a hand with anything?”

Mother: “Oh, no, it’s just he’s been wanting to show someone his monster.”

Looking down, I see that indeed, her son is holding a small purple one-eyed monster toy, seemingly made of a similar material to stress balls based on the bulging it makes whenever he squeezes it.

Me: “Oh, wow! That’s a great monster you’ve got there. Does he have a name?”

The boy, very happy about this but obviously a bit shy, turns over to his mother to tell her the name.

Mother: “Huggles.”

I grinned from ear to ear.


This story is part of our Feel Good roundup for March 2021!

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