Medium Americano, Medium Latte, Medium Attention Spans
Me: “Can I get a medium Americano and a medium latte with hazelnut syrup, please?”
Speakerbox: “Sure. Drive round, please.”
I pay and wait for my drinks.
Worker: “That’s your Americano and your latte.”
Me: “Hazelnut latte?”
Worker: “Err…”
He speaks to his coworker in hushed tones.
Worker: “No, sorry. Do you want me to remake it?”
Me: “Did you charge me for the syrup?”
Worker: “Yes.”
Me: “Then yes, please.”
Worker #2: *From the back of the shop* “What am I supposed to do with this?”
Worker: “I don’t know. Throw it away.”
This one coffee seemed to take an age. Eventually, he asked me to drive past the window and said they would bring it to me. After several more minutes, they did bring me my wife’s coffee… with caramel syrup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
