Me Customer, Me Hungry
(A new delivery driver mistakenly delivered the wrong pizza. This is the phone call I got about it, as the manager on duty.)
Customer: “Hi, I ordered a pizza from you guys a while ago, and they delivered the wrong one.”
Me: “Oh, I’m sorry! What was your order?”
Customer: “Mushrooms and green onions… the one we got had sausage. We can’t eat sausage! We’re vegetarians!”
Me: “Okay, do you still have the pizza? We can come by and switch them for you.”
Customer: “No, we ate it.”
Me: “You ate it?”
Customer: “Yes! Now, I’d like to get my money back. It was the wrong pizza.”
Me: “So… you want me to give you your money back… for a pizza you already ate.”
Customer: “Well we didn’t LOOK at it, we just ate it.”
(Eventually, we settled the deal by giving the customer some in-store credit. Who doesn’t look at a pizza before they start shoveling it into their mouths?)
This story is part of our Vegetarian roundup!
Read the next Vegetarian roundup themed story.
Read the Vegetarian roundup!
This story is part of our Pizzas & Bad Customers roundup!
Read the next Pizzas & Bad Customers roundup story!
Read the Pizzas & Bad Customers roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
