Maybe We Should Exclude Customers From The Sales
Customer: “So, this shirt is 40% off, right?”
Me: “No, ma’am, I’m sorry, but the sale doesn’t include women’s apparel.”
Customer: “But it says it on the sign!”
Me: “It says that it excludes women’s apparel.”
Customer: “Why would they put it on the sign if it doesn’t include that?”
Me: “To inform you that it excludes that.”
Customer: “So, you’re saying that the shirts aren’t on sale?”
Me: “Yes, ma’am, that’s what ‘excludes’ means.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.