Maybe 40 Is His IQ?

, , , , | Right | December 5, 2017

(I am doing Internet tech support over the phone.)

Me: “I’d like you check if you can see your WiFi name now, please.”

Customer: *too fast to have re-checked the list* “It’s still not there.”

Me: “Okay, can I have you just refresh the list, please?”

Customer: *angrily* “I don’t know how to do that! I’m forty! I don’t know anything about all this technology stuff!”

(I managed to refrain from telling him that I am forty-three, and not only am I not the oldest in the call centre, one of my coworkers left retirement to come and work with us! There are many excuses for being ignorant about technology, but being middle-aged isn’t one of them.)

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