Math Is Hard, Okay?

, , , , | Working | March 21, 2019

I had a mobile phone through a major carrier. My contract ended, and I was able to get a better deal through one of their competitors. Without realising it, a final direct debit was paid to the original carrier after my contract had finished.

I didn’t realise until a month or so later, and by that stage I figured it was more effort than it was worth to try to get the money back, and put it down to a life lesson learned. I could have contested the charge, but due to the time elapsed it would have been an effort for a relatively small amount.

Many months after that, I received a bill from the original carrier stating that I had an overdue account, and to please pay the $0 outstanding. Thinking this was a computer glitch, I ignored it.

A few weeks later, I received another bill, stating that my account was in arrears by -$30, and interest had been charged, meaning I now owed -$27.

I called the number provided and got the representative to read out exactly what the bill said.

Thankfully, he could see the ridiculous nature of the situation, credited my bank account for the full amount, and I’ve never used that company ever again. They’ve since ceased their mobile phone business in Australia. Can’t say I’m surprised.

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