Massaging The Truth To Make Them Happy
(I’m new at this massage clinic. A regular comes in and informs me that she has chronic lower back pain. I proceed to work on her, and after our time is up, she approaches the receptionist, aka my boss.)
Boss: “How was your treatment?”
Patient: “It was all wrong. I don’t know what he was doing, but this was no massage.”
Boss: “I’m sorry to hear that, but you see, different masseurs have different techniques and…”
Me: “How’s your back pain, ma’am?”
Patient: “Well, it’s gone, but again, this was no proper massage! I’ve been coming here twice a month for years, and I’ve never received this kind of… whatever it was! Every other masseur has done it properly!”
Me: “And was the pain gone after any of those previous treatments?”
Patient: “No, but what does that have to do with it? This was not a proper massage!”
(The boss and I exchanged meaningful glances.)
This story is part of the Massage roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
