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Masked By Corporate Reasoning

, , , , , | Right | June 11, 2021

I live in an area where masks are a touchy topic. The majority of people don’t like them, and we don’t have a mask mandate, but I deliver groceries and most of my customers are elderly, so I wear mine. This is apparently a problematic decision.

Customer #1: “Why are you wearing your mask? Do you think I’m diseased or something?”

For my next delivery, I leave my mask on my chin and decide I’ll pull it up if needed.

Customer #2: *In an ‘Are you stupid?’ tone* “What’s the point in the mask if you’re leaving it down?”

Fair point. I put it on for my next delivery.

Customer #3: “Are you really wearing a mask just so you can hand me my stuff?”

Me: *Pauses* “Well, we don’t have uniforms, so this is the only thing I have with the logo on it. I’m just wearing it so people know I’m with [Delivery Service] and not a stranger on your porch.”

Customer #3: “Oh, you’re right! Thank you!”

I have finally found something that pleases everyone!

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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