Man, You Bring Me Down

(This conversation takes place over our headsets. I am answering phones, my coworker is at the cash register, and the manager is somewhere on the sales floor.)

Coworker: “I’ve got a customer up here who says there’s a man down.”

Manager: “[Coworker], where are you? Does someone need help?”

Coworker: “No, I don’t think anyone needs help. There’s just a man down, in the men’s department.”

Me: “[Coworker], is this a real person, or a mannequin?”

Coworker: “What’s a mannequin? There’s a man down in men’s.”

Me: “Are we talking about the men we display clothes on?”

Coworker: “Yes! There’s a man down in men’s!”

Manager: “So, this isn’t an emergency?”

Coworker: “No. There’s just a man down.”