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Making Your Eyes As Big As Dishes

, , , , | Healthy | February 7, 2022

I finally graduated as a licensed optician this year, and seeing as I have a love for storytelling, of course, I take every chance I get to ask my new coworkers about the weirdest or dumbest customers/patients they’ve encountered. So far, this story I heard from one of the sales assistants absolutely takes the cake, although I do have a close runner-up, as well.

A woman comes in, complaining over something regarding her contact lenses. My coworker asks some general troubleshooting questions: how often do you change your contacts, do you sleep with them, are you cleaning them properly? That last question is where it all goes south.

Patient: “Of course, I clean them, but that cleaner you sold me doesn’t work very well, so I just use dish soap, instead.”

Coworker: *Pauses* “You use what now?”

Patient: “Yeah, dish soap and water. See, the cleaner doesn’t get the contacts clear enough; I still see all blurry when I put them back in. The dish soap makes them much cleaner.”

Coworker: *Absolutely dumbfounded* “You can’t… do that. Your eyes could get really badly damaged from that. Please don’t. You need to use the cleaner that your optician recommended for you.”

Patient: “Well, I still think the dish soap works better.”

Lady, how have you, for your entire life, missed the glaring labels on every single dish soap ever telling you NOT to let it come in contact with your eyes?

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

I have a story to share!