Making The Sale Today Is Off The Table
Customer: “I’m looking for a table.”
Me: “Okay, well, we’ve got quite a few ranges.”
Customer: “It was here a few months ago, but I can’t see it now.”
Me: “Oh, right, which one was it?”
Customer: “It was downstairs.”
Me: “Can you describe it a little? Was it painted or varnished? What size was it?”
Customer: “Well, it was quite small… Do you still have it?”
Me: “I’m afraid I’m still not sure which one you mean. Could you describe it a little more?”
Customer: “I think it was made of wood.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.