Making The Mouth Clean And Dirty At The Same Time
(I am attending my first appointment in a new dentist’s office. I’m always a little hesitant to start with a new dental group, not knowing if the new dentist and their assistants will be friendly or not. The hygienist is chatty with me in a friendly manner while she checks my teeth and enters her findings into the computer system.)
Hygienist: “Okay, so next I’ll do a quick cleaning, and then I’ll bring Dr [Dentist] in. She’s great; my absolute favorite. I’d let her do anything she wanted to me.”
(She sits up and removes the tools from my mouth.)
Hygienist: “Wow. That sounded wildly inappropriate when I said it out loud. Please forget I said that, okay?”
(I had to laugh. I think I’ll get along with this new dental group just fine!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.