Making A Wrong State-ment

(I work selling tickets at a large movie theater chain.)

Customer: “Can I get two tickets for [Movie] at 3:30 pm?”

Me: “I am sorry, sir, but the movie began at 3:00 pm. The previews are actually about twenty minutes long, so you still have time to go in.”

Customer: “NO! I want the 3:30 show time.”

Me: “Sir, there is no 3:30 show time.”

Customer: “DON’T PLAY STUPID WITH ME! I KNOW THERE IS A 3:30 SCREENING, YOU IDIOT. SEE?!”

(He pulls out his phone and slams it against the box office glass. I motion for him to slide his phone through the small opening and make sure he is watching carefully as I scroll up to the top of the show time page)

Me: “Sir, as you can see, these are the show times for our location in California. You are currently in Florida.”

(He couldn’t even look me in the eyes after I slid his phone back. He proceeded to walk off without another word.)