Making A Song And Dance About Rent

| NSW, Australia | Working | September 25, 2014

(I’m a university student. I am out of town to stay with family for a few weeks, and my house that I rent was sold from a previous owner to a real estate firm, where I now need to pay my rent. Because I’ve been out of town, I didn’t get a letter from them and I was a few weeks behind on rent, so they called me.)

Realty: “Hello? Is this [My Name]?”

Me: “It certainly is! How can I help you?”

Realty: “You need to give us three weeks of rent NOW!”

Me: “Um, excuse me? I was told I’d be contacted regarding my new rent agreement…”

Realty: “Didn’t you get a letter?! We need the money now!”

(It turns out my housemate didn’t tell me about the letter either, so I was in the wrong there and agreed to pay the missing weeks plus rent for the next fortnight, which came up to over $700, almost all of my savings from my student payments. I transferred it that day to the account they gave me in an email. The next day…)

Realty: “Hello? Is this [My Name]?”

Me: “Yes it is. How can I help?”

Realty: “You still owe us over 21 days of rent! When will you be paying us?”

Me: “Now, hang on; I paid all of my rent to you yesterday. I even sent a receipt in an email as proof.”

Realty: “Well, I haven’t seen that email!”

Me: “You sent me a reply of ‘thanks.'”

Realty: “Um… well, that should be in order then.”

(And now today…)

Realty: “Hello? [My Name]?”

Me: “Yes, that’s me.”

Realty: “Your rent is still overdue! When are you going to pay us for the missing 21 days?!”

Me: “I’ve sent it to you! I sent both you and another employee that called! I don’t owe you any more money for the next fortnight!”

Realty: “Where did you pay it to?”

Me: “I sent an Internet transfer to the account YOU emailed me!”

Realty: “You mean [Account Number]?” *pauses* “Oh. I see your email. You put in the wrong number! Didn’t you check the number?! It has a two after the first digit and you left it out!”

Me: *checks her email* “There’s no two anywhere in this account number you sent me.”

(There is a silence as I assume she checks the email.)

Realty: “… I’ll mark your file as ‘not your fault.’ Make sure you pay us when the payment bounces back to you. Have a nice day.”

(Hopefully they leave me alone and I actually get that payment back! I’m moving out to a different realty next month!)

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