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Making A Small Issue Extra Large

, , , | Right | September 12, 2020

A coworker and I are on our way to clock out when an older man in the clothing department asks for help.

Me: “What can I help you with, sir?”

Customer: “I was just wondering… what does ‘SP’ mean?”

Me: “It usually means ‘small petite’.”

Customer: “So… small person?”

Me: “Ah, well, it’s meant for petite people, so I guess small, too.”

Customer: “Okay, but what does it mean?”

Me: “It’s for petite people who are a size small.”

My coworker walks away so as not to laugh out loud.

Customer: “Whatever… Well, I need an XL.”

Me: “An XL in a jacket? Shirt? Are you looking for anything in particular?”

Customer: “No, I just need an XL, okay?”

I stare at the dozens of racks and separate tables.

Me: “These clothes are sorted by brand and sorted by size, so if you need an XL, you’d need to look towards the back of the rack.”

Customer: “Okay, but that doesn’t help me. I said I needed an XL.”

He walked away in a huff, calling me useless under his breath.