Making A Point About The Time To Appoint
(My doctor’s appointment is at two pm. The nearest bus stop is an hour from my house, so I have to catch a ride with my mom at seven am. Her work has a bus stop right next to it. By eleven am, I have finally made it to the hospital. I go to the front desk to check in.)
Me: “Hi! I know I’m early, sorry, but I can just wait.”
Nurse: *loud sigh* “I’ll see if I can have him see you earlier.”
Me: “No, it’s really fine. I ride the bus, so I’m always early because I’m afraid of being late. It’s fine. I’m sorry I’m so early.”
Nurse: “Just sit down.”
(I went to sit down and listened as she called the doctor. Even though I didn’t want her to, she fiddled with the schedule until the doctor could see me early. The vitals nurse and doctor told me how inconsiderate I was for wanting to be seen early. It is a miserable appointment.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.