Making A Mocha-ry Of Yourself, Part 2
Convenience Store | Right
| February 5, 2017
(The convenience store I work at also has a deli and does specialty drinks like lattes and the like.)
Customer: “I ordered a caramel mocha, but, could I get that with no mocha. I want chocolate instead.”
(I am slightly confused as to what she’s saying so I ask her to repeat herself.)
Customer: “I want chocolate instead of mocha.”
Coworker: “Ma’am, you do realize that mocha IS chocolate?”
Question of the Week
Tell us about a customer who got caught in a lie!