Making A Difference

, , , , , | Right | May 28, 2012

(We have a big display of used books just outside our doors that we sell to raise money for a local charity. Paperbacks are $1 and hardcovers are $3, but we sometimes let them give less money if the books aren’t in great condition. An older lady comes to the counter with a brand-new-looking hardcover that I had originally thought she bought at the bookstore in the mall.)

Me: “That’s just from [the used books outside the mall]?”

Customer: “Yeah.”

Me: “Okay, that’ll be $3, please.”

(The customer puts a single loonie on the counter.)

Me: “Oh, sorry. It’s $3.”

Customer: “WHAT?! But I got some paperbacks the other day and they were only $1!”

Me: “That’s because the paperbacks are $1, but the hardcovers are $3.”

Customer: “Well, that’s just ridiculous! I don’t want it, then!”

Me: “Well, I can take it for the $1 because it’s just a donation, but they’re supposed to the $3.”

Customer: “Huh?”

Me: “The money for the books goes to a charity, so since it’s just a donation, I can give it to you for a dollar. But, just so you know, the hardcovers are $3.”

Customer: “That’s ridiculous! $3 for a book!” *leaves the loonie on the counter and takes her book*

(About 20 minutes later, a teenage girl and her boyfriend come into the store with a hardcover book.)

Me: “That’ll be $3, please.”

(The teenage girl hands me a $5 bill. I open the donation jar to get her change.)

Teenage Girl: “Oh, it’s a donation?”

Me: “Yes.”

Teenage Girl: “Well, you can just take the whole $5, then.”

Me: “Thank you very much!”

Teenage Girl: “No problem!”

(Funny, the differences between some people!)


This story is part of our Customers Who Dislike Charity roundup!

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