Making A Cart-felt Plea
(I work at a grocery store chain, and today I am out collecting carts. I notice a customer parked in a disabled spot, having problems getting out.)
Me: “Sir, do you need help or anything?”
Customer: “Oh, no, I’ll just wait for this lady and use her cart.”
(There is another customer at her car next to his putting her groceries in. I assume this is the end of it, and walk away to go collect carts. When I turn around, the lady is still putting her groceries up, and the man is more than halfway to the doors. I try to catch up to him, but he’s just getting a cart.)
Customer: *sees me just as I stop to wait, so that I can put the carts in* “Well, you’ll just have to wait! Thanks for not giving me a cart!”
(He then proceeded to almost toss a small cart across the lobby. Fifteen minutes later I was back inside bagging. He came through my lane and acted like he hadn’t yelled at me or anything.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.