Makes You Wish You Could Just Die(al)

, , , | Right | December 6, 2019

Me: “Thank you for calling [Tech Support]. How may I help you?”

Customer: “My landline phone is not working. It’s got no dial tone.”

Me: “Oh, I know what you mean; it can be a hassle.”

(We go through troubleshooting.)

Me: “Is one end of your phone cord plugged to the phone port?”

Customer: “Yes, it is.”

Me: “Is the other end plugged to the modem?”

Customer: “No.”

Me: “Well, that’s why you have no dial tone; let’s insert that end to the back of the modem just like we did with the phone.” *after several minutes of trying to walk the customer through*

Customer: “I don’t know how to do it; send someone over!”

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