Makes You Want To Hit The Bottle
(I am bagging groceries for an elderly woman.)
Customer: “Now, don’t forget to pack those bags light, young man. I can’t carry like I used to.”
Me: “Of course, ma’am. No problem.”
(I have packed all her groceries in plastic bags, handing her each one over the counter.)
Customer: “Young man! This bag is way too heavy! Please repack this.”
(I look inside. There is a single two-liter bottle of soda in there.)
Me: “Um, ma’am, I can’t split a bottle of—”
Customer: “Just do it!”
(I shrug, take the bottle out of the plastic bag, put it in another identical plastic bag, and hand it back to her.)
Customer: “Ah, see? That’s much better. Why couldn’t you do that the first time?”
Question of the Week
Have you ever served a bad customer who got what they deserved?